Param name |
Description
Validations
|
---|---|
offer_id Optional Blank Value Allowed |
Translation missing: en.api.offer_amd_flows.offer_id Validations:
|
description Optional Blank Value Allowed |
Translation missing: en.api.offer_amd_flows.description Validations:
|
record_token_filter_id Optional Blank Value Allowed |
Translation missing: en.api.offer_amd_flows.record_token_filter_id Validations:
|
token_value_ids Optional Blank Value Allowed |
Translation missing: en.api.offer_amd_flows.token_value_ids Validations:
|
ai_classification_matches Optional Blank Value Allowed |
If Classification Matches Validations:
|
ai_speech_text_matches Optional Blank Value Allowed |
Or if Speech To Text Matches Validations:
|
apply_detected_type Optional Blank Value Allowed |
Then Apply This Behaviour. When a machine is detected agents will not be connected. When a human is detected, agents will prioritize connecting to the call. Validations:
|