| Param name |
Description
Validations
|
|---|---|
|
voice_agent_flow_id Optional Blank Value Allowed |
Voice Agent Flow Validations:
|
|
description Optional Blank Value Allowed |
Description – Internal note describing the purpose of this rule. Validations:
|
|
detection_channel Optional Blank Value Allowed |
Detection Channel – Where to listen for keywords (inbound, outbound, or all). Defaults to all. Validations:
|
|
keywords Optional Blank Value Allowed |
Keywords – Comma-separated list of words or phrases to detect. Validations:
|
|
call_disposition_id Optional Blank Value Allowed |
Call Disposition – Disposition to apply when keywords are detected. Validations:
|
|
schedule_action_group_id Optional Blank Value Allowed |
Schedule Action Group – Action group to schedule when keywords are detected. Validations:
|
|
call_control_action_ids Optional Blank Value Allowed |
Call Control Action IDs – Additional call control actions to perform. Validations:
|