Params

Param name
Description
Validations
voice_agent_flow_id
Optional Blank Value Allowed

Voice Agent Flow

Validations:

description
Optional Blank Value Allowed

Description – Internal note describing the purpose of this rule.

Validations:

  • Must be a String

detection_channel
Optional Blank Value Allowed

Detection Channel – Where to listen for keywords (inbound, outbound, or all). Defaults to all.

Validations:

  • Must be a String

keywords
Optional Blank Value Allowed

Keywords – Comma-separated list of words or phrases to detect.

Validations:

  • Must be an array of strings. EG: ["abc123", "xzy023"]

call_disposition_id
Optional Blank Value Allowed

Call Disposition – Disposition to apply when keywords are detected.

Validations:

schedule_action_group_id
Optional Blank Value Allowed

Schedule Action Group – Action group to schedule when keywords are detected.

Validations:

call_control_action_ids
Optional Blank Value Allowed

Call Control Action IDs – Additional call control actions to perform.

Validations: