| Param name |
Description
Validations
|
|---|---|
|
voice_agent_id Optional |
Voice Agent – ID of the AI Agent that owns this Flow. Validations:
|
|
execution_mode Optional |
Execution Mode – Defines how the Flow executes. 'agent' runs an AI-driven interview. 'action' performs an immediate call-routing or end-call action without further AI interaction. Validations:
|
|
action_type Optional |
Action Type – Specifies the routing action when execution_mode is 'action'. For example: redirect, forward_to_buyer, block_caller, end_call. Validations:
|
|
prompt Optional |
Prompt – System instructions or context specific to this Flow. Can include rules, validation criteria, or conversation style guidance. Validations:
|
|
greeting Optional Blank Value Allowed |
Greeting – Optional opening line spoken to the caller at the start of this Flow before any questions are asked. Validations:
|
|
description Optional Blank Value Allowed |
Description – Short summary describing the purpose of this Flow. Validations:
|
|
conversation_timeout Optional Blank Value Allowed |
Conversation Timeout – Per-prompt timeout (in seconds) before the Flow fails if no response is received. Overrides the AI Agent’s default if set. Validations:
|
|
contact_field_ids Optional Blank Value Allowed |
Translation missing: en.api.voice_agent_flows.contact_field_ids Validations:
|
|
forward_to_offer_id Optional Blank Value Allowed |
Forward To Offer – ID of the offer to forward the call to if action_type is 'redirect'. Validations:
|
|
forward_to_buyer_id Optional Blank Value Allowed |
Forward To Buyer – ID of the buyer or destination DID to forward to if action_type is 'forward_to_buyer'. Validations:
|